Out-of-hours emergency care for veterinary practices

Emergency & Specialty Hospital, Glasgow

Open 24 hours a day, 7 days a week

0141 530 2391

Dedicated out-of-hours emergency care

Our service ensures your clients and their pets receive the best care at the time they need it most, allowing you to focus on your first-opinion practice.

Out-of-hours emergency care for veterinary practices

Our service to you is simple.

We provide out-of-hours emergency care for your clients at nights, weekends and bank holidays.

This means that you and your team can focus on providing a fabulous service to your clients during the day and trust our team to take over at night.

How does the service work?

Your practice signs up to use the Vets Now service in your local area

When your practice is closed you switch your phones across to Vets Now

Our team answers all of your out-of-hours calls, and we see any cases that need emergency treatment (typically only one in four pets need to be seen, in the other cases your clients just need reassurance their pet will be ok to see your team the next day)

In the morning we’ll transfer hospitalised cases back to you (as long as the pet is ok to travel) and for any outpatients, we’ll recommend they come back to see you

You’ll receive medical histories for every patient we treat first thing the following day, so you’ll know exactly who has been seen by your local Vets Now team

Where are your out-of-hours clinics?

Typically we don’t have our own practices — although we do have three 24/7 hospitals which provide out-of-hours care, too.

Our service is run from a conveniently-located “host practice” which has the space and facilities to enable us to provide the highest level of out-of-hours care.

Your clients will be able to find us easily as we have our own Vets Now signage outside and we’ll also give you maps and leaflets to pass on to them.

Our clinics are staffed by our own vets and vet nurses, who don’t work during the day. We also invest in training our staff in emergency and critical care medicine so they are equipped to deal with the emergency cases we see at nights and on weekends.

Vets Now

Penguin House

Castle Riggs

Dunfermline

Fife

KY11 8SG

Tel: 0122 443 3973